Guest Services


Gift Shop

So you love Bay 101 Casino? Do you like swag? You can get your own Bay 101 logo merchandise in the gift shop located next to Shuffles Deli. We have a nice selection of Bay 101 Casino logo items from hats to T-shirts, pullover windbreakers to plush zip-up hoodies. Plus an assortment of how-to-play poker books, DVDs, and more.


Bay 101 offers acres of free parking.

Language Services

Game rules and problem gambling pamphlets in what languages?

Here at Bay 101 Casino we not only facilitate your game, we help you better understand the games we offer. We provide easy-to-read color-coded pamphlets on our card games along with all rules at every entrance. These informational gaming brochures appear in five languages:

Pamphlets about problem gambling are also available in all these languages.

Hair Salon

At Bay 101 Casino we don’t just pamper our players with food at the table and amazing customer service. We also offer barber cuts as well as beauty and spa treatments at the Bay 101 Salon located just off our playing floor. [click here to find out more]


Bay 101 Casino offers many customer service options and one of the most convenient is the cashier’s cage. Our helpful staff is there for you around the clock to serve chip needs, whether you are purchasing chips or trading them back in for cash. We also offer credit card cash advances for our chip purchase, as well as check cashing privileges. You can cash both personal and payroll checks by providing just a few personal items of identification, with casino manager approval.

Personal Checks

Personal checks require:

And for faster processing, have your bank fill out this form.
Your application may take up to 10 days to process.

Payroll Checks

Payroll checks require:

We cannot process or cash:

Local San Jose Area; Activities and Events

The San Jose area offers many local events and attractions. The following links include information.

Right next door to Bay 101 Casino is a 24 Hour Fitness facility. This health club offers a wide range of group exercise classes, personal training, and many other benefits and features. Whether you plan to lose weight, tone-up, or train for a big event, the facility offers a wide variety of gym memberships that can be purchased online or in the club.

Local Accommodations

Hair Salon


The people at Bay 101 are good people. The personal treatment I get every time I come here can’t be found anywhere else. They are smiles all the time! This casino has a good variety of food and games.

Jose from Santa Cruz – blackjack

Bay 101 Hat Bay 101 Hoodies Bay 101 Champagne Flutes Bay 101 T-Shirts Travel Kits