Are you an energetic and motivated individual? Do you enjoy an exciting and fast paced work environment? Do you like working where there is always action and something new to learn? Do you have exceptional customer service skills?
Come join the Bay 101 Casino as a Floorperson!
Bay 101 Casino in San Jose offers an exciting cardroom environment, 24 hours a day, 7 days a week. We are looking for individuals who have customer service experience, great communication and math skills, and someone who is motivated to learn something new in an exciting industry! We are a 24 hour/7 day a week business and always looking for qualified, full time employees who may work flexible shifts/schedules. At Bay 101 we expect all employees to provide exceptional guest service with an upbeat positive attitude. As we strive to provide a safe and comfortable work environment during this time which includes: a heated and cooled outdoor venue, plexiglass between customers and dealers, clean chips, new clean cards provided each hour, and Bay 101 funded PPE to all employees.
Work Environment:· While performing the duties of this job, the employee is frequently required to stand or sit for up to 2 hour at time; walk; use hands and fine motor skills to maneuver chips, cards, and cash; reach with hands and arms, talk and hear the needs of our guests in often loud and busy environments.
Scheduling requirements will include nights, weekends and holidays. Bay 101 ensures a clean and safe work environment. Employees must perform duties in compliance with safety and current sanitization procedures for Covid-19.
DUTIES AND RESPONSIBILITIES:
- Greet customers. Place customer’s names on game board for desired game(s). Call customers as games comeavailable.
- Sell chips to customers. Exchange cash for chips and chips for chips.
- Assist customers to table/seat.
- Open, maintain, and support efficient operation of games.
- Fill podiums and dealer trays with chips as needed.
- Monitor proposition players to ascertain that they are efficiently used and in proper games.
- Provide customer assistance to players.
- Inform customers about current and upcoming Bay 101 events and activities.
- Inform customers and players about game rules and procedures in accordance with Bay 101 policies andprocedures.
- Assist cardroom management in enforcing Bay 101 rules and procedures on gaming floor and at gaming tables.
- Maintain friendly, congenial, and sportsmanlike conduct and atmosphere on the gaming floor and at gamingtables.Assist dealers, other floorpersons, and Casino Shift Manager in resolving customer questions regardinggame rules, Bay 101 policies and procedures.Ensure necessary supplies are on hand.Assist cardroommanagement in training floor staff.
- Ensure compliance of Title 31 and BSA requirements in assigned work area as outlined in mandatory Training,including maintaining Cash Transaction logs and communicating that information to other Casino employees thathave a reason to know.
- Maintain gaming floor, equipment and tables in clean, neat, and work safe condition.
- Assist dealers, and other floorpersons, in opening and maintaining games.
- Assist cardroom management in monitoring dealer procedures, floor procedures, collection rates. Ensure t gamerules are followed at gaming tables.
- Duties as may be customary or as otherwise directed by supervisor or cardroom management.
- Perform the duties of a Dealer on an as needed basis during the shift.
Qualifications:
- Must be at least 21 years of age
- Must successfully pass background check and city of San Jose badge process
- Must be able to communicate effectively with guests in English.
- Have open availability (we are open 24-7)• Exceptional basic math skills, able to count and change money or chips.
- High attention to detail
- Trustworthy, strong work ethic, and integrity
- Must successfully pass drug screening.
- Able to lift up to 25 pounds.
- Able to stand for extended periods of time.
- Language skills desirable, we welcome diversity!
- Prior gaming, cardroom or casino work experience as a floorperson and/or Dealing experience desirable
Compensation and Benefits: Starting compensation is $15.45 hourly, plus tips.
Employee benefits are available for all qualifying full-time employees after 90 days including: paid time off, medical and dental insurance, and 401K benefits. As well as25% off The Province restaurant! Bay 101 is an equal opportunity employer.